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Each topic has a colour for easy identification in charts and conversation lists.",[340,433],{},[343,435,437],{"id":436},"sentiment-analysis","Sentiment Analysis",[323,439,440],{},"Sentiment Analysis tracks how users feel during their conversations, giving you an at-a-glance view of user satisfaction.",[323,442,443],{},[368,444],{"alt":437,"src":445},"https:\u002F\u002Fres.cloudinary.com\u002Fdjyjvrw5u\u002Fimage\u002Fupload\u002Fv1773247248\u002Fdocs\u002Fanalytics\u002Fanalytics-sentiment.png",[372,447,375],{"id":448},"what-youll-see-1",[377,450,451,457,463],{},[380,452,453,456],{},[327,454,455],{},"Overall Sentiment"," – A donut chart breaking down conversations into Positive, Neutral, and Negative sentiment.",[380,458,459,462],{},[327,460,461],{},"Sentiment Trends"," – A line chart showing how sentiment shifts over time, helping you spot issues early.",[380,464,465,468],{},[327,466,467],{},"User Emotions"," – A detailed breakdown of specific emotions detected in conversations, such as Curious, Satisfied, Frustrated, Confused, and more. 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