Instant Support Widget
Offer real-time, automated support to visitors by embedding Chat Thing into your website. Answer queries, provide information, and solve problems on the spot.
Engage visitors directly on your website with Chat Thing
Instantly answer visitor inquiries with data-powered precision — Chat Thing, where conversations meet intelligence.
Transform your website into a conversational hub
Data-Driven Interactions
Enhance user experience by allowing Chat Thing to pull live data from multiple sources to deliver personalised and informed responses to your site visitors.
Unified Chat Management
Track and manage all customer interactions from your website in one place, gaining valuable insights and improving service quality through Chat Thing's central dashboard.
"Integrating Chat Thing into our website has revolutionised how we interact with our customers. It's like having a round-the-clock virtual assistant that knows our business inside out."
About the Chat Thing Website integration
Deep Dive into Chat Thing's Website Integration
Chat Thing isn't just a chatbot; it's a sophisticated AI-powered platform that transforms your website into a dynamic service portal. Here’s how and why integrating Chat Thing with your website channel can elevate your online presence:
Why Chat Thing?
- Real-Time Data Sync: Chat Thing connects with your databases, CRMs, and APIs, enabling it to provide up-to-date information to inquiries instantly.
- Cross-Platform Insights: Gain a comprehensive view of customer interactions across different messaging channels and consolidate the data for actionable insights.
- Customisation and Scalability: Tailor Chat Thing to fit the aesthetic and functional needs of your website, ensuring consistency in user experience as your business grows.
How It Benefits You
- Improved Customer Satisfaction: Immediate responses and accurate information lead to happier customers and increased trust in your brand.
- Reduced Workload: Automate FAQs and support queries, freeing up your human staff to focus on complex tasks and improving overall efficiency.
- Enhanced Data Utilisation: Leverage the data you collect to optimise customer interactions, personalise experiences, and make informed business decisions.
Ready to integrate? Start by clicking the 'Integrate Now' button and see the transformation for yourself.
Ready to start creating bots?
Create a free account today.
Create bots that solve all sorts of problems in minutes. Customer support bots, writing buddies, HR bots, API docs bots or what ever Chat Thing you can think of!
Frequently asked questions
Which LLM's models are supported?
By default our bots use GPT-4o Mini Standard, Pro & Enterprise tier subscribers can use advanced LLM models such as GPT-5 from a wide variety of providers including OpenAI, Google, Cohere, Claude & Mistral. See available models for a full list of supported models.
Is my data used to train ChatGPT?
As stated in the OpenAI terms of use your data is not used to train ChatGPT: https://openai.com/policies/terms-of-use The relevant part is section 3.c. "We do not use Content that you provide to or receive from our API ("API Content") to develop and improve our Services".
I will need more storage/message tokens than your plans allow, what should I do?
If your needs don’t fit into any of our standard plans, we can happily make your a custom plan. Please email [email protected] with your requirements.
Can I see the questions people are asking my bots?
Yes you can! Check out the conversations view after logging into your account.
What is a data source?
Data sources are the way you connect you bot to your data. Currently we support importing data from Notion, Web pages a selection of text file formats & youtube videos but plan to add more very soon.
What is a storage token?
Storage tokens are used when you synchronise your data from a data source such as Notion with your bot. 1000 storage tokens roughly equals about 750 words. Each time you synchronise a data source it will use more storage tokens.
What is a message token?
Message tokens are used each time you send a message to a bot and receive a response. Each message uses between 1000-4000 message tokens depending on the questions and the bots response. This means 200,000 message tokens roughly equates to 100 messages.
Can I use the Chat Thing API?
Yes, you can! We've just released our public API which is available to users on the Standard, Pro & Enterprise tiers. See the full documentation, for more information.
Where can I get help?
You can get help by visiting our documentation or by joining our discord community
How does our Chat Thing use Google user data?
Chat Thing can make use of files stored within your Google Drive. You have full control of which files or folders you grant us access to & any such information will only be used to train your bots.
Any use of information received from Google APIs adheres to Google API Services User Data Policy, including the Limited Use requirements.
What languages does Chat Thing support?
We currently support English, Spanish, French, German, Japanese, Chinese & Greek.
Where can I find my previous invoices?
You can access your previous invoices by visiting https://chatthing.ai/app/billing and clicking on the "Manage subscription" button in the top right of the screen.
If you're having trouble logging in?
Forgotten your password? You can reset it here. You may also need to confirm your email address, if you can't find this email please check your junk folder.